"From start to finish, Brighton Toyota is committed to going above and beyond to make the joy of owning your next new car as special as it can possibly be."
Brighton Toyota is Australia's Largest Toyota Dealership
Brighton Toyota is a state of the art, purpose-built facility located on 7.25 acres of land in the bay side suburb of Elsternwick. Opened for business in 2000, our main showroom building is a masterpiece of modern architecture.
Our aim is to continually strive to provide our sta ff the best possible working conditions as we believe happy staff will best ensure you receive the ultimate customer experience.
This attitude is confirmed in our comprehensive Values, Beliefs and Mission Statement. This is why we provide such features as individual client liaison facilities for our consultants, which allows our customers to discuss their individual needs and desires with complete privacy and confidentiality.
We also offer friendly hostesses to greet you on arrival with a complimentary tea or coffee and assist in best answering your enquiry.
After choosing a new vehicle from Brighton Toyota, you will receive the personal attention of our dedicated Guest Relationship Manager. This very important member of our team is solely responsible for ensuring you are kept well advised about the progress of your car all the way through the delivery process right up to the point you drive your new vehicle home from Brighton Toyota for the very first time.
Beliefs and Values
We act in an open and honest way at all times.We are Ladies and Gentlemen serving Ladies and Gentlemen.We always have the highest duty of care to the assets entrusted to us by our valued customer and our Company.We will provide the very best Vehicle Sales and Service experience for all our customers and strive to be the benchmark by which all other Motor Vehicle Dealerships will be measured.We will do this in a way that will encourage the continuous improvement of our people and our Company.
The highest ethical standard will guide everything we do.The development of our people is essential to our growth and future success. We will provide training and education to encourage the long term employment and professional advancement of all our staff.We will pursue quality and profitability with the aim to provide secure jobs for our staff and their families.We will earn and re-earn the goodwill, trust and confidence of our customers, suppliers and colleagues everyday.We will always strive to meet or exceed worlds best practice in every function, in every department of our Dealership.
Ongoing Care After the Sale
After accepting delivery of a new car from Brighton Toyota, you may think that your relationship with our dealership has come to a close. We, on the other hand, know that this is just the beginning of the most important part of vehicle ownership; the part where you enjoy owning and driving a Toyota for years to come.Brighton Toyota will keep you informed of when your car is due for routine maintenance to ensure you don’t have to worry about tedious record-keeping. These notifications are available at your request by mail, phone or email for your individual convenience. Our service department offers unique 60-minute Express Service appointments to make servicing your car a breeze.